Hyper-Q reports the error message
DTM3102: Failed to connect to the underlying database.
Hyper-Q was unable to connect to the backend database using the ODBC drivers.
The error message contains details from the error provided by the ODBC stack. For example, a complete error message may appear as:
DTM3102: Failed to connect to the underlying database: "[unixODBC][Driver Manager]Can't
open lib '/usr/lib64/psqlodbcw.so' : file not found SQLSTATE IS: 01000 Connection
to database failed." (odbc_beta:285)
The detailed error message provides additional information about the problem.
- The ODBC driver for the downstream database is working correctly on the host running Hyper-Q.
- The system
odbcinst.inifile has been copied to the Hyper-Q
connection_stringproperty in the Hyper-Q configuration file (
dtm.ini) matches the driver.
- The credentials provided in the client application are valid on the backend database.